How To Delete BetMGM Account

How To Delete BetMGM Account

Do you ever feel the urge to hit the “pause” button on online gambling? Perhaps the thrill of the bet isn’t as exciting as it used to be, or maybe responsible gaming practices are calling your name. Whatever your reason, it’s important to know that you have options, and deleting your BetMGM account is a perfectly valid one.

This guide will walk you through the simple steps of closing your BetMGM account, both through the website and by contacting customer support. We’ll also answer any lingering questions you might have about the process, like what happens to your funds and how long it takes for your account to be permanently deleted.

So, whether you’re looking for a temporary break or a permanent exit, this blog post is your roadmap to reclaiming control and achieving peace of mind. Buckle up, and let’s get started!

Why Delete The BetMGM Account?

Here are some common reasons people consider this option:

Responsible Gambling:

  • Taking a break: Recognizing the potential risks associated with gambling and choosing a temporary or permanent break to reassess your habits.
  • Self-exclusion: Addressing concerns about gambling addiction by permanently removing access to temptation.

Account-Related Issues:

  • Dissatisfaction with the platform: Experiencing technical difficulties, poor customer service, or a lack of desired features.
  • Bonus concerns: Not wanting to be tempted by future promotional offers or bonuses.
  • Account security: Worrying about potential security breaches or unauthorized activity.

Lifestyle Changes:

  • Financial reasons: Shifting priorities and wanting to allocate funds elsewhere.
  • Personal preference: Simply losing interest in online gambling and seeking alternative activities.

How To Delete BetMGM Account

Deleting your BetMGM account is irreversible. Ensure you have withdrawn any remaining funds before proceeding.

Here are two ways to close your BetMGM account:

1. Through the Website:

  1. Log in to your BetMGM account.
  2. Click on “Help & Support” at the bottom of the page.
  3. Select “Account Access” from the category options.
  4. Choose “How do I close my account?” and follow the on-screen instructions.
  5. Select the products you wish to close or choose “CLOSE ALL” for full account deactivation.
  6. Confirm your request and follow any additional prompts.

2. By Contacting Customer Support:

  • Email: Draft an email requesting account closure and send it to the relevant BetMGM support address based on your location. You can find these addresses on the BetMGM website or through a quick online search.
  • Phone: Call BetMGM customer support at 1-844-737-7737 and request to speak with a representative about account closure.
  • Live Chat: Initiate a live chat with a BetMGM representative and express your desire to close your account.

Also Read: How To Place A Bet On An Exchange (Step by Step Guide)

Can I Reopen My BetMGM Account?

While deleting your BetMGM account is a permanent action, reopening it isn’t straightforward and depends on several factors:

Reason for Closure:

  • Self-exclusion: If you closed your account due to self-exclusion, reopening is highly unlikely. This program aims to prevent future gambling and protect individuals from addiction.
  • Other reasons: If you closed for other reasons (dissatisfaction, security concerns, etc.), you might be able to reopen, but it’s not guaranteed.


  • Recent closure: If you closed your account very recently, BetMGM might not permit immediate reopening due to processing time and ensuring your decision was deliberate.
  • Significant time: After a longer period, you might have a better chance of reopening, but their decision will still depend on individual circumstances.

Contacting Support:

  • Reach out to BetMGM customer support through email, phone, or live chat. Explain your situation and desire to reopen the account.
  • Be prepared to answer questions about the reason for closure and your understanding of responsible gambling practices.
  • Remember, their decision is final. They might deny your request, especially if self-exclusion was involved.

How Do I Activate My BetMGM Account?

If you already have an existing BetMGM account:

  • Ensure you have access to your registered email address and phone number. These are crucial for receiving verification codes and managing your account.
  • Visit the BetMGM website or app.
  • Click on “Login” and enter your email address and password.
  • If you forgot your password, click on “Forgot Password” and follow the instructions.
  • If you encounter any issues, contact BetMGM customer support through email, phone, or live chat. You can find their contact information on the website or app.

If you are creating a new BetMGM account:

  • Ensure you meet the eligibility requirements: You must be of legal gambling age in your state and not be on any self-exclusion lists.
  • Visit the BetMGM website or app and click on “Register.”
  • Fill out the registration form with accurate information. This includes your name, address, date of birth, email address, phone number, and desired username and password.
  • Verify your account: You will likely receive a code via email or phone that you need to enter to activate your account.
  • Make your first deposit (if applicable): Some promotions might require a deposit to claim bonus offers.

BetMGM Remove Payment Method

There are two ways to remove a payment method from your BetMGM account:

1. Through the BetMGM Website:

  1. Log in to your BetMGM account.
  2. Click on “Account” or your profile picture in the top right corner.
  3. Select “Payment Methods.”
  4. Choose the payment method you want to remove by clicking on its icon.
  5. Click on “Remove” or the equivalent option.
  6. Confirm your removal request.

2. Contacting Customer Support:

  1. Connect with BetMGM customer support via email, phone, or live chat. You can find their contact information on the BetMGM website or app.
  2. Inform the representative that you want to remove a payment method and provide the details (card number, bank account information, etc.).
  3. They will guide you through the process and confirm the removal.

Also Read: How to Permanently Delete Your 1xbet Account: A Step-by-Step Guide

Why Is My BetMGM Account Restricted?

Common reasons for BetMGM account restrictions:

  • Suspicious activity: This could include unusual betting patterns, attempts to use unauthorized payment methods, or accessing the platform from restricted locations.
  • Self-exclusion: If you previously opted for self-exclusion, your account will remain restricted to protect you from gambling risks.
  • Security concerns: BetMGM might restrict your account if they suspect unauthorized access or activity.
  • Violations of terms and conditions: This could involve breaching age restrictions, providing false information, or engaging in unfair gaming practices.
  • Technical issues: In rare cases, technical glitches might trigger temporary account restrictions.

What you can do:

  • Contact BetMGM customer support: This is the best way to get a definitive answer about why your account is restricted and what steps you can take to resolve it. You can reach them through email, phone, or live chat.
  • Review BetMGM’s terms and conditions: Familiarize yourself with their policies to understand what might have led to the restriction.
  • Check for self-exclusion: If you’re unsure about self-exclusion, you can inquire with BetMGM or check their self-exclusion database.

Why Won’t MGM Let Me Log In?

There are several reasons why you might be having trouble logging into your MGM account. Here are some possibilities:

Incorrect credentials:

  • Double-check your username and password: Ensure you’re entering the correct information and haven’t accidentally typed anything wrong.
  • Case sensitivity matters: Make sure you’re using the correct capitalization for both your username and password.
  • Caps Lock: Verify that Caps Lock is off if applicable.

Technical issues:

  • Check the MGM website or app status: Sometimes, MGM experiences technical difficulties that can temporarily prevent users from logging in. You can check their social media channels or website for updates.
  • Clear your cache and cookies: This can sometimes resolve login issues caused by outdated data.
  • Try logging in from a different device or browser: This can help rule out issues specific to your device or browser.

Account issues:

  • Forgotten password: If you’ve forgotten your password, you can usually reset it through the “Forgot Password” option on the login page.
  • Account locked: Your account might be locked for security reasons due to suspicious activity or multiple failed login attempts. Contact MGM customer support to unlock it.
  • Account closure: If you previously closed your account, it won’t be possible to log in again.

Other factors:

  • Geographical restrictions: Depending on your location, you might be unable to access certain MGM services due to legal restrictions.
  • VPN usage: Using a VPN can sometimes interfere with logging in, as MGM might restrict access from certain locations.

Also Read: How To Reopen Your Ladbrokes Account


Deciding to delete your BetMGM account is a personal choice, and hopefully, this guide has empowered you with the knowledge and steps to navigate the process effectively. Remember, responsible gambling is paramount, and prioritizing your well-being should always be the guiding principle.

Whether you’re taking a break, addressing concerns about addiction, or simply moving on, know that you have options and resources available.


Does BetMGM block VPN?

Yes, BetMGM does actively try to block VPNs.

Can you have multiple accounts on BetMGM?

No, you cannot have multiple accounts on BetMGM. According to their terms and conditions, it’s strictly prohibited to register for more than one account.

How long does BetMGM take to verify ID?

According to BetMGM’s website, ID verification usually takes between 24 and 48 hours.

Can I withdraw money from BetMGM?

Yes, you can withdraw money from your BetMGM account, but there are certain procedures and requirements you need to follow.

How long does it take to withdraw money from BetMGM?

The time it takes to withdraw money from BetMGM depends on several factors, including:
Chosen withdrawal method:
Fastest: Online banking and PayPal withdrawals are often processed within 24 hours.
Average: Bank transfers and ACH transfers typically take 3-5 business days.
Slowest: Checks can take 7-10 business days to arrive via mail.

Additional processing time:
Account verification: If your account isn’t already verified, you’ll need to complete that process first, which can add 24-48 hours.
Security checks: In some cases, BetMGM might need to perform additional security checks, which might delay the process by 1-2 days.

What is the minimum balance for BetMGM?

Minimum Deposit:
The minimum deposit amount to open a new BetMGM account varies depending on the chosen deposit method.
For most payment methods like credit/debit cards, e-wallets, and online banking, the minimum deposit is $10.
However, some methods like wire transfers might have higher minimums, such as $1,000.
2. Minimum Withdrawal:
The minimum amount you can withdraw from your BetMGM account also varies depending on the chosen withdrawal method.
Many withdrawal methods like online banking, PayPal, and ACH transfers have a minimum of $20.
For checks, the minimum withdrawal amount might be higher, such as $50.

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